I've changed my mind.
Within 30 days of receipt you are welcome to return any item for any reason as long as it is in re-saleable condition. Return postage is at your expense. Items can be returned for refund or exchange as you prefer. You do not need a returns number just package it properly; send it tracked and include a note of your name, postcode, order number and what you want us to do.
I've ordered the wrong thing or I want to exchange an item.
No problem - just send it back with a note of your order number and what you want to exchange it for. We normally turn around exchanges same-day and we can debit or credit any difference in price to your card.
An item is damaged or defective.
Very occasionally an item can be damaged in transit or is defective. Please contact us before returning anything as we'll take the necessary steps to minimise any trouble on your part.
Please send any returns to us at the address below:
Just the Brush
128 Whitstable Road
Phone: 01227 639187