We're always happy to help. Whether you have a question about an order, need advice on choosing the right brush, or simply want to speak to a real person, our team is here for you.
We are available Monday to Friday, 9:30am – 5:30pm (Excluding UK bank holidays)
The easiest way to get in touch is through LiveChat, where you can speak directly with our team — no AI involved, just real people ready to help.
If we're offline, you can leave your phone number, and we'll return your call as soon as we can.
You can use our online contact form, and we'll get back to you within one working day.
You can also reach us by email, and we aim to respond within one working day:
sales@justthebrush.co.uk
If your enquiry relates to an existing order, please include:
Your order number, or
Your name and postcode
This helps us find your details quickly and respond faster.
For quick answers, you may find what you need here: