Privacy and Cookies

At Just the Brush, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

If you have any questions, please contact us at sales@justthebrush.co.uk.

Who We Are

Just the Brush
128 Whitstable Road, Canterbury, Kent, CT2 8EG, United Kingdom
Email: sales@justthebrush.co.uk

We are the "data controller" responsible for your personal information.

Information We Collect

Information you provide directly

When you place an order, create an account, contact us, or sign up for updates. This may include:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order details
  • Payment information (processed securely by our payment providers)

We never store full card details.

Information collected automatically

When you browse our website, we collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time zone
  • Referring websites or search terms
  • Cookies and analytics data

How We Use Your Information

Purpose Lawful Basis
Process and deliver your orders Contract
Communicate about your order Contract
Provide customer support Contract
Detect and prevent fraud Legitimate interests
Improve our website and services Legitimate interests
Send marketing emails Consent

Sharing Your Information

We only share your data with trusted third parties when necessary:

  • Shopify (our store platform) — Shopify Privacy Policy
  • Payment providers (e.g. Shopify Payments, PayPal)
  • Delivery partners
  • IT and website service providers

We never sell your data.

Cookies

We use cookies to make our website work and to understand how visitors use it. The cookies we use fall into the following categories:

Category Purpose Examples
Essential Required for the site to function (e.g. shopping cart, login) Shopify session cookies
Analytics Help us understand how visitors use the site Shopify Analytics
Marketing Used to show relevant ads and measure campaign performance Shopify Marketing

When you first visit our site, you will be asked to consent to non-essential cookies via our cookie banner. You can change your preferences at any time. For more information about cookies, visit allaboutcookies.org.

Marketing Preferences

We only send marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Transfer your data to another provider (data portability)
  • Withdraw consent at any time

To exercise any of these rights, email sales@justthebrush.co.uk. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Data Retention

We keep your information only as long as necessary for fulfilling your orders, legal and tax requirements, fraud prevention, and customer service. You may request deletion at any time.

International Transfers

Some of our service providers (such as Shopify) may process data outside the UK. When this happens, we ensure appropriate safeguards are in place, such as UK adequacy decisions or standard contractual clauses.

Security

We use secure systems, trusted payment providers, and industry-standard safeguards to protect your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: June 2026

Contact Us

sales@justthebrush.co.uk or via our Contact Page